Privacy Policy

Last Updated: December 2025

1. Data Collection

At Pixie Haus, we respect your privacy and are committed to protecting your personal information. We adhere to the principles of data minimization, meaning we only collect data that is strictly necessary for the security and operation of our service.

Types of Data Collected

• Email Address: Collected during account creation for authentication and communication.
• IP Address: Collected at the time of registration and during subsequent logins for security and fraud prevention.
• Country Location: A broad country code (e.g., "US", "DE") is derived from your IP address at signup for statistical analytics.

2. Account Creation and Authentication

You have two options for creating an account:

• Google Login: You can sign up and log in using your Google account credentials. No passwords are stored by Pixie Haus when using Google login.
• Email Signup: If you choose to sign up via email, you will be required to create a password. For security reasons, all passwords are hashed before being saved in our database, ensuring they are not stored in plain text.

Usage of Account Data

Your email address is linked to your account and is used for login purposes as well as for essential service functions, including maintaining your history of generated and collected images.

3. Security Logs and Data Retention

To protect the integrity of our platform and prevent abuse, we log specific technical information. We apply strict retention policies to ensure this data is kept for the shortest duration necessary.

IP Address Retention Policy

• Signup IP: The IP address used to create an account is stored to identify and prevent mass-account creation patterns and abuse of our free tier. This data is automatically deleted from our records 90 days after registration.
• Last Login IP: We maintain a transient record of your most recent login IP to monitor for suspicious activity, such as unauthorized access attempts or violations of our Terms of Service. To ensure your data footprint remains minimal, this record is automatically purged if you have not logged in for 7 days.

Country Data

We retain a two-letter country code (e.g., "FR") associated with your signup. This does not identify you personally and is used solely for aggregated, anonymized statistical analysis to help us understand our user base.

4. Email Communication

Pixie Haus will only send emails in the following circumstances:

• Welcome Email: Upon successful account creation.
• Authentication: Email confirmation links and password recovery instructions.
• Billing: Invoices or payment confirmations, if applicable.
• Account Status & Security: Notifications regarding significant changes to your account status (e.g., security alerts or suspension notices).
• Service Updates & Credits: Important technical announcements regarding the platform

No Marketing Emails

We value your privacy and are committed to keeping your inbox free of clutter. Your email address will not be used for third-party marketing purposes, and you will not receive promotional emails from Pixie Haus unless they relate directly to your account balance or critical service updates.

5. Account Deletion

You have the right to delete your account at any time. Upon deletion, all images you have created will be permanently removed from our servers, with the exception of images that you have explicitly published. In those cases, Pixie Haus will retain a copy of the published images, as users who publish images agree to grant Pixie Haus a permanent license to use and store them.

Retention of Email Addresses after Deletion

If you delete your account, your email address will be retained in a separate "removed accounts" record for one year. This retention is strictly necessary to prevent abuse of our system, such as creating multiple accounts to repeatedly claim new-user bonus credits. After the one-year period, your email address will be permanently deleted from our system.

6. Security

Pixie Haus takes the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. Passwords are stored in a hashed format, and all communications between you and our service are encrypted via SSL/TLS.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and significant changes will be communicated to you via email.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@pixie.haus.